Privacy Policy

Effective Date: March 1, 2025

KVP Cleaning & Care Co LLC

1671 Hammond Dr, Stallings, NC 28104

Phone: (704) 649-8996

Introduction

KVP Cleaning & Care Co LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our cleaning services in Charlotte, NC, and surrounding areas.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and home address when you request a quote, book a service, or contact us.
Payment Information: If you make a payment for our services, we collect billing details. Payments are processed securely through third-party payment processors, and we do not store credit card information.
Website Usage Data: We collect limited cookies for marketing preferences, user settings, and to improve your browsing experience.

How We Use Your Information

We use the information collected for:

Scheduling and providing cleaning services
Processing payments and sending invoices
Responding to inquiries and customer support requests
Improving our website and marketing efforts
Complying with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share information with:

Service Providers: Third-party payment processors and scheduling software providers
Legal Compliance: When required by law or to protect our rights

Cookies & Tracking Technologies

Our website uses cookies in a limited scope to store marketing preferences and user settings. You can disable cookies through your browser settings, but some website functionality may be affected.

Data Security

We implement appropriate security measures to protect your information, but no online transmission is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information online.

Your Rights & Choices

You have the right to:

Request access to the personal data we hold about you
Request corrections to inaccurate data
Opt out of marketing communications at any time

To exercise these rights, contact us at (704) 649-8996 or email us via our contact page.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

KVP Cleaning & Care Co LLC

1671 Hammond Dr, Stallings, NC 28104

Phone: (704) 649-8996